Last updated: 5 November 2026
Every order ships tracked with NZ Post anywhere in New Zealand. We use DHL Express or NZ Post International Tracked for Overseas. If your cards are damaged in transit or lost, we’ll put it right. This policy covers sealed orders, Blunt breaks and Blunt Lite breaks.
1. When we send your cards
| What you bought | When it ships | Shipping cost |
|---|---|---|
| Sealed boxes, packs and bundles | Within 1–2 working days of payment | Shown at checkout |
| Blunt Lite break cards | In the next weekly dispatch after you pay for Lite shipping | $9.99 Lite shipping |
| Blunt (Facebook) break cards | Held until you’ve completed five breaks (four for MVP and three for Hall of Fame members), or whenever you ask us to send them. Each Breaker ships separate and has their own shipping so cards won’t be combined. Can be claimed in your card locker | $9.99 |
Our weekly cut-off is Sunday. Break cards ready by then are sent tracked by the following Tuesday or Wednesday. Most NZ parcels arrive 1–3 working days after dispatch, and rural addresses can take longer.
You’ll get an email with your NZ Post tracking number when your parcel is sent, so make sure your order includes a current email address.
2. How we pack your cards
- Each hit, numbered card, rookie and insert goes in a penny sleeve and a top loader.
- Base cards are packed in team bags.
- Cards go in a padded mailer or a box, depending on how many there are.
- Sealed product is boxed with padding so the shrink-wrap and corners arrive intact.
3. Damage: what we cover and what we can’t
We cover damage in transit or caused by our packing. If a card or box arrives bent, crushed or wet because of shipping, you’re protected by the Consumer Guarantees Act 1993, and we’ll repair, replace or refund.
To make a claim:
- Contact us within 7 days of delivery.
- Send photos of the parcel, the packaging and the damage.
- Keep the packaging until the claim is settled, as NZ Post may need it.
We can’t control factory condition. Cards come straight from sealed packs, and pack-fresh doesn’t mean flawless. Print lines, off-centring, edge or corner wear, surface marks and chipping are set by the manufacturer. We show cards on stream as they come out of the pack, and replays are kept, so you can see a card’s condition before it was packed. We can’t promise any grade, but we’ll help with a manufacturer claim where we can (see our Break Rules, section 8).
4. Lost or late parcels
- If tracking hasn’t moved for 5 working days, contact us and we’ll chase it with NZ Post.
- If NZ Post confirms a parcel is lost, we’ll replace the item or refund you.
- If tracking shows it was delivered to the address you gave but you can’t find it, check with neighbours and your local depot first. We’ll lodge a claim with NZ Post for you, but we can’t replace a parcel that was delivered correctly.
5. Your delivery address
Please keep your address up to date in your account, especially if you’re holding Facebook break cards. If you move, tell us before we dispatch. We can’t replace a parcel sent to an old or incorrect address you gave us.
6. Separate parcels
Breaks are run by three hosts: Nijesh, Matt and Boris. Each host ships the cards from their own breaks, so if you join breaks with more than one host, you may get more than one parcel.
7. International shipping
We ship overseas on request. Contact us before you buy and we’ll quote a tracked option. Any import duties, taxes or customs fees in your country are your responsibility.
8. Questions
Email nijesh@bluntcollections.co.nz or call +64 20 4166 3809. Include your order or break number so we can find it fast.